You Ask, We Answer
Are the colors shown in pictures the exact same as the actual dress?
We make every effort to capture the true colors of our poshaks in photos. However, since each dress is handcrafted and lighting/camera settings may differ, there can be a slight variation in shades. Think of it as Kanha ji’s leela — every poshak carries its own unique charm, just like your Thakur ji.
Can I request a matching set for Radha Krishna along with Ladoo Gopal?
Yes ji, You’ll find some poshaks on our website available as matching sets for Radha Krishna and Ladoo Gopal. Just explore our collection, and you can choose the designs that look beautiful together for your Thakur ji.
When should I place my order to receive it before a festival?
We recommend placing your order at least 15-20 days in advance of the festival date. This ensures enough time for processing and delivery so your deity is ready with new poshaks for the celebration.
Do you ship all over India?
Yes, we deliver across India so devotees everywhere can adorn their Thakur ji with our premium poshaks. Every order is carefully packed and shipped with love.
Do you ship internationally?
At the moment, we don’t have standard international shipping. But if you’re living outside India, you can connect with us directly—we’ll be happy to discuss possible options and guide you personally.
Do you launch special collections for festivals like Janmashtami, Holi, Diwali, or Radha Ashtami?
Yes 🌸We design exclusive festive collections for major occasions—Janmashtami, Holi, Diwali, Radha Ashtami, and more. Each collection is created to reflect the spirit of the festival, so your Kanha ji is always dressed in the most divine and festive way.
Can I change my order once it’s placed?
Since our poshaks are crafted and packed with care soon after you place your order, changes aren’t always possible. However, if you wish to make an adjustment, please contact us at the earliest, and we’ll do our best to help.
Can I send a poshak directly as a gift to someone else’s home/mandir?
Yes 🌸 You can directly send a poshak as a gift to a loved one’s home or even to a mandir. Just enter their address at checkout, and we’ll make sure it reaches them beautifully packed—ready to be offered to Kanha ji.
Do you add shagun or blessings with every order?
Blessings are always of Thakur ji on all of us. What we do is add a small complimentary gift for Kanha ji with every order—because just like us, Ladoo Gopal also smiles when He receives gifts.
What payment methods do you accept?
We accept all major online payment options including UPI, debit/credit cards, and net banking—so your shopping experience is smooth and secure.
Do you have regular customers or families who buy for every festival?
Yes 🌸 Over the years, many families across India have trusted BrajCreations and regularly shop with us for every festival and special occasion of their Kanha ji.
Is special gift packaging available if I’m sending directly to someone else?
At the moment, we don’t offer separate gift packaging. However, every poshak is already packed with care and devotion, so it reaches beautifully and is ready to be offered to Kanha ji.
Why is my order is cancelled?
Orders are only cancelled in rare cases—such as payment not going through, an item going out of stock, or incomplete details at checkout. If your order was cancelled, don’t worry—you can always reach out to us, and we’ll help you place it again or suggest the best available option for your Kanha ji.